Agent help centre

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Agent help centre

Knowledge base

Knowledge base

Our knowledge base offers agents quick access to various topics, including troubleshooting, using the agent dashboard, and managing referrals.

RBC Mortgage Specialists: Grow your pipeline with Houseful referrals

Agent dashboard

How to save the Houseful agent network dashboard to your home screen

How to set up your Houseful agent network dashboard

Snooze receiving lead offer texts

Updating a referral in the Houseful agent network dashboard

How to record and update buyer offers and seller listings

Tracking your performance with Houseful agent stats

Is there a Houseful App?

Where can I set my budget preferences?

Filtering your dashboard referrals

Logging into your Houseful agent network dashboard

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Working with referrals from Houseful

When and how to stop working with a Houseful referral

Updating your phone number

How to receive, claim/decline, and connect to Houseful referrals

Troubleshooting

Never received a text from Houseful

Not receiving emails from Houseful

Verification code issues

Not receiving texts from Houseful

FAQ's

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Best practices

Receiving and winning more leads

Houseful network agent best practices

Setting a custom ringtone or text tone per contact

CRM email lead notification processing

Set Google Chrome as your default mobile browser

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Working with Houseful

How the lead offer queue works

Change of brokerage request for Houseful agent network

What should I do if I am introduced to a client that wants to buy/sell in another market?