Snooze receiving lead offer texts

Houseful agent network dashboard

We know that there may be periods of time when you are completely unavailable to accept a lead offer text, such as going on vacation. To help with this, we've created a "snooze" feature. Below are instructions on how to remove yourself from receiving texts during a specified period of time.

1. Log in to your profile at referrals.houseful.ca
2. Once you've logged in, click on the settings icon at the top right. 
 
Agent dashboard screenshot
 
3. You will then see a snooze button under your name. Click "snooze," as seen below:
Agent dashboard screenshot
 
4. Select when the system should automatically unpause you. You have the option to select the number of hours (1, 2, or 8 hours) or the number of days (1 or 2 days), 1 week, or until a specific date. Once you've selected the appropriate time frame, hit "Next" on the bottom right:
Screenshot 2024-09-13 at 11.02.33 AM
 
4. You can double-check your current status, view your automatic reactivation date (under the snooze/unsnooze button), or unsnooze yourself all within your profile. 
Screenshot 2024-09-25 at 11.20.01 AM
 
If you have any questions about this feature, please email us at agentsupport@houseful.ca
 
Updating a referral in the Houseful agent network dashboard